Shipping and Delivery Policy

Delivery areas

We deliver within Saudi Arabia. Delivery costs will be displayed on the checkout page before order confirmation.

Preparation and delivery time

• Available products: We will prepare the order within a few working days, and inform you of the expected date when the order is confirmed.
• Custom-made products: as per the timeframe agreed upon in the price quote.
• Delivery time after shipment: varies depending on the city, and we will inform you of it when shipping.

Pick-up from the factory

You can select "Pick up from the factory" on the checkout page, and we will contact you to schedule a pickup time. Address: Riyadh - Al Malaz District, Jarir Street (Office) · Al Kharj - Industrial City (Factory) Location on the map.

Large and heavy products

Some products (such as structures, canopies, and complete systems) may require special arrangements for transport and unloading, and we will contact you before shipping.

Upon receipt

Inspect the product and packaging upon receipt. If you find any damage, photograph it and contact us within 3 days as per the instructions. Return and exchange policy.